Last updated: April 2026
Summary: We collect only what we need to operate this site and serve you well. We don’t sell your personal information. You can contact us at any time to access, update, or delete your data.
Who We Are
Compass Mark operates the website at https://www.compassmark.org (the “Website”). This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using the Website, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information you voluntarily submit, including:
- Your name and email address (e.g., when subscribing to our newsletter or submitting a contact form)
- Information provided when registering for a training or program
- Comments or messages you send us
Information Collected Automatically
When you visit the Website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and operating system
- Referring website and pages visited
- Date and time of your visit
- Links clicked and actions taken on the Website
Cookies
The Website uses cookies — small data files stored on your browser — to improve your experience. We use:
- Session cookies – Temporary cookies that expire when you close your browser.
- Persistent cookies – Cookies that remain until you delete them, used to remember your preferences.
- Third-party cookies – Placed by services like Google Analytics (see Section 5).
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect some functionality of the Website.
How We Use Your Information
We may use the information we collect to:
- Operate and maintain the Website
- Respond to your comments, questions, or requests
- Send administrative notices, updates, and security alerts
- Send newsletters and program announcements (with your consent)
- Measure and analyze Website traffic and usage patterns
- Improve our programs and communications
- Protect against unauthorized or illegal activity
Third-Party Service Providers
We work with trusted third-party service providers who may access your information only as needed to perform services on our behalf. These providers are subject to their own privacy policies. Current providers include:
- Google Analytics 4 (GA4) – We use GA4 to track Website usage, including traffic sources, page views, and user behavior. GA4 may collect your IP address and usage data. Google’s privacy policy governs data collected by this service. Learn more at google.com/policies/privacy.
- Email Marketing Provider – If you subscribe to our newsletter, your name and email address are processed by our email service provider. You may unsubscribe at any time using the link in any email we send.
- Retargeting Platforms – The Website may use retargeting cookies from platforms such as Google, Facebook, or Instagram to display Compass Mark content to past visitors. These platforms use cookies based on your prior activity on our Website.
We will not sell, rent, or disclose your personal information to third parties for their own marketing purposes without your explicit consent.
Newsletters
If you subscribe to our newsletter, your email address will be used to send you updates, event information, and relevant program announcements. Newsletters may contain tracking pixels that allow us to see whether an email was opened and which links were clicked. This data is used only to improve our communications with you and is not shared with third parties.
You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or by contacting us at info@compassmark.org.
Do Not Track
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your browsing tracked. The Website does not currently respond to DNT signals. We will update this policy if our practices change.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes. In general:
- Contact form submissions are retained for up to 3 years.
- Newsletter subscriber data is retained until you unsubscribe or request deletion.
- Analytics data collected by third-party providers is governed by their respective retention policies.
Children’s Privacy
The Website does not knowingly collect personally identifiable information from children under the age of 13 (or 16 where applicable under applicable law). Although Compass Mark serves youth through its programs, data related to minors is handled only through direct program communications with parents or guardians, not through this Website.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@compassmark.org and we will promptly remove that information from our records.
Your Privacy Rights
Regardless of your location, you have the following rights with respect to your personal information:
- Opt-Out – You may opt out of marketing emails at any time by clicking “Unsubscribe” in any email or by contacting us.
- Access – You may request a copy of the personal information we hold about you.
- Correction – You may request that we correct inaccurate or incomplete information.
- Deletion – You may request that we delete your personal information, subject to any legal obligations to retain certain records.
To exercise any of these rights, please contact us at info@compassmark.org.
Sensitive Personal Information
Please do not submit sensitive personal information through this Website. This includes social security numbers, financial account details, health or medical information, racial or ethnic origin, political opinions, religious beliefs, criminal background, or similar sensitive categories. If you do submit such information, it will be subject to this Privacy Policy, but we strongly encourage you to contact us directly for sensitive matters.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Links to Third-Party Websites
The Website may contain links to third-party websites. These sites have their own privacy policies, which we encourage you to review. We are not responsible for the content, practices, or policies of any third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Compass Mark | Lancaster, Lebanon & Chester Counties, PA
Email: info@compassmark.org
Phone: 717.299.2831
Website: https://www.compassmark.org